Alyssa Benson's headshot photo. They're wearing a maroon button-up and smiling.
Hey, I'm Alyssa Benson.
I'm a technical writer with a passion for language, precision, and increasing access to technical knowledge through my writing.
Check out my projects
About Me
I've always been fascinated with language and writing. My passion for clear communication has followed me throughout my life, from my B.A. in Communication Studies and a Graduate Certificate in Technical Communication, to my current job as a Technical Writer at an engineering firm. I use my communication skills every day as a Technical Writer, creating hundreds of customer-facing technical procedures related to device operation, troubleshooting, replacement, cabling, and function.
I admire how effective communication skills make it possible for people to exchange knowledge and build connections. When it comes to my own writing, I consistently strive for clarity, readability, and accessibility. Some of my past projects are available below, including a sample graphic created with Adobe Illustrator, projects I created for my Technical Communication degree, and work samples from a previous job at the University of Minnesota.
My Projects
Screenshot of the diagram of the rear panel of a PC
Diagram of PC Panel
I created this diagram to demonstrate my experience designing visual documents with Adobe Illustrator.
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Screenshot of the prelim exam guide showing a list of required steps
Preliminary Exam Guide
I redesigned this document to help instruct PhD students on how to complete their preliminary exams.
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Screenshot of the coffee machine user guide showing the overview section
Coffee Machine User Guide
Using an XML publication software, I wrote this user guide for my office's new airpot coffee machine.
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Screenshot of the header of the COVID requirement how-to guide
New Hire How-To
I created a how-to guide for new hires to explain how to complete their COVID Vaccination Requirement.
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Screenshot of the header of the screen reader project's Google Sites page
Accessibility for Screen Readers
This informational guide explains key design principles to create web pages that are accessible to screen reader users.
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Screenshot of the top of the U Market guide and first few steps
U Market User Guide
I wrote this guide to instruct student employees in how to use our University's online purchasing system.
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